Critical Path Group ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, and interact with our business.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. Your continued use of our Services after we make changes indicates your acceptance of the updated Privacy Policy.
We collect information you provide directly, including:
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our Services, unless a longer retention period is required by law. You can request deletion of your account and associated data at any time by contacting us at privacy@criticalpath.group. We will comply with deletion requests within 30 days, except where we have a legal obligation to retain the information.
Depending on your location, you may have the following rights:
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. These include:
You can disable cookies through your browser settings, but this may affect your ability to use certain features of our Services.
If you have questions about this Privacy Policy, wish to exercise your rights, or want to report a privacy concern, please contact us at:
Critical Path Group
Email: privacy@criticalpath.group
We will respond to your request within 30 days.
By accessing or using Critical Path Group's Services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our Services. We reserve the right to modify these terms at any time. Your continued use of our Services after modifications indicates your acceptance of the updated terms.
Critical Path Group provides cloud-based software services for business operations management, planning, and decision-making. Our Services include the Command dashboard, Azimuth Intelligence, templates, and consulting services. The Services are provided on an "as-is" basis and may be updated, modified, or discontinued at any time.
You represent and warrant that you are at least 18 years old and have the legal authority to enter into this Agreement. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Our Services are offered under various subscription tiers with different features and pricing. All subscriptions are month-to-month unless you select annual billing. You authorize us to charge the payment method you provide on the first day of each billing cycle. We will provide advance notice of any price changes and your continued use of our Services indicates acceptance of the new pricing.
We offer a 14-day free trial for new users. You will not be charged during the trial period. To continue using our Services after the trial ends, you must enter a valid payment method and select a paid plan. Your subscription will automatically renew unless you cancel before the trial expires.
You agree not to use our Services for any illegal or unauthorized purpose. Prohibited activities include:
You retain ownership of all content you upload to our Services ("User Content"). By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content for the purpose of providing our Services. You represent that you own or have the necessary rights to all User Content and that it does not infringe upon any third-party rights.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing cycle. We do not offer refunds for partial months or unused portions of your subscription. However, you will retain access to your account through the end of your billing period. All data will be retained according to our privacy policy.
To the maximum extent permitted by law, Critical Path Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, even if we have been advised of the possibility of such damages. Our total liability under these terms shall not exceed the amount you have paid us in the 12 months preceding the claim.
Our Services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our Services. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree to indemnify, defend, and hold harmless Critical Path Group and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including attorney's fees) arising from your use of our Services, your violation of these terms, or your infringement of any third-party rights.
These Terms of Service are governed by the laws of the United States, without regard to its conflicts of law principles. Any disputes arising from or relating to these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to a trial by jury or class action proceeding.